Reservations, Deposit and Final Payment
In order to lock the reservation date and time of your party, you must select a party package, complete this reservation form (signed and submitted),and make a NON-REFUNDABLE $150 deposit in the form of cash, via debit or credit card by phone or via CashApp. Parties are booked on a first come first serve basis, for that reason, a party is considered booked until a deposit payment has been made, and this form has been signed. Your deposit will be deducted from your party package cost and the remaining balance payment will be due on the date of your event in any of the payment forms mentioned before. For party cancellations and rescheduling please check the corresponding topic section.
Arrivals and Schedule Policy
You are allowed to arrive 15 minutes before the party to set up. Our staff will help you with your needs and decoration. Arriving late will deprive you and your guests’ valuable service time. As a courtesy to the next guests, your treatment will end at the time originally scheduled. Arriving and departure times are very important. Our parties usually run about 2 to 3 hrs 1/2, however, we can customize the time frame to meet your specific needs. Please notice that staying longer than 15 minutes after your party will add an extra charge for 30 minutes. If you believe you will need more time, please review our “Extras'' menu and consider adding extra time to your event. Is important to let us know in advance for availability time, you will not be able to add time the same day of your event.
Package Services and Guest Policy
Services included on your selected Party Package can’t be substituted for other services at the day of your party. However, you can add services from our “Extras” menu 1 day prior to the day of your party. As well you can upgrade your package, but you cannot downgrade your service, 7 days prior to the date of the event. There is no refund for unused services after the time of the party. Make sure to inform the staff of any missing services at least 30 minutes before your party ends.
Remember that we can’t impose any of the services included to any of your guests.
We are flexible about the amount of guests you can bring, but you have to send us the list of your guests beforehand so we can make any arrangements necessary to accommodate your needs.
Please be aware that the number of girls is NOT limited to the maximum allowed in your package. You are more than welcome to bring any more girls to your party, please be conscious there is a $55 fee per girl. (Ages 2 to 14).Even if they do not do services or if you don’t have them on your guest list.
Cancellations & Rescheduling.
If you have a party reservation, this time is reserved exclusively for you. In the event you must cancel your Party, we require 14 days in advance notice. Remember down payments are not refundable, however you are able to reschedule within the next 30 days if canceled before the 14 day period at no charge.
If a party is canceled 7 days prior to the scheduled date, the parent host is responsible for paying the 50% of the total cost of the selected package, unless the parent re-schedules the event within 30 days from the day of the initial selected date. We understand unforeseen emergencies can occur. In case a party needs to be canceled due to a last minute unforseen or medical emergency, a doctor’s note or proof of the situation will be required in order to waive your 50% payment cancellation.
Food & Beverage
Food is allowed. But not a snack bar. Please be advised that we do not provide the food or the cake for the birthday party. Candy bags are allowed to be given out at the end of the party. You can also bring appetizers, food or drinks for the moms (wine is allowed), as we do not provide them for the parents.
Hygiene and Allergies
Please be advised that if any guest arrives at the spa with lice, the guest should be removed immediately from the spa area and must be picked up within 30 minutes. If the birthday girl arrives at the salon with lice, the celebration must be canceled. There is no refund, if the party has to be canceled after the event has been started, and the parent is responsible for the full payment.
The host parent is responsible for checking and notifying the staff for any food or skin allergies that any of the attendees might have. In order to keep the safety of the party guests, please contact us for any question or special accommodation a guest might require. At least 7 Days prior to the date of the event.
Supervision
We are not responsible for bad behavior and uncooperative children. We kindly ask that you monitor and attend to any child that does not want to participate so we can provide the best experience for the rest of your guests. Moms are welcome to stay at the waiting area, but are not allowed to be in the service areas. If we have any of your guests crying or need any help we will let you know immediately so she can be reunited with mom. Once we are done with the services we invite all the moms to go to the party room for the fashion show.
Liability
Each party package includes rental of our premises, activities and staff services. Its owners, affiliates and employees assume no responsibility or liability for accidents, illness, or injury that may occur while on our premises. We assume no responsibility for allergies relating to food items, clothing, make-up, illness, injuries, or accidents to party guests that occur before, during, or after the party.
As a professional establishment, we can assure you that we will provide a safe environment for you, your guests and we will treat everyone with great quality, care and respect. All liability will lie strictly with the parent host. The parent host must inform each parent that we will be using skin care products, sugar scrubs, creams, essential oils, salts, and other spa products. For the safety of our patrons, any parent that is suspected of being under the influence of alcohol or drugs will be requested to vacate the premises.
Damage
Parent host will be responsible for excessive damage to the building, equipment or accessories. This policy also applies for any items accidentally taken by any of the guests. If any accident occurs a list of the items will be signed by the parent host. A bill detailing the damage and the price of replacement/repair will be sent and payment will be required within 30 days of receipt. Failure to remit payment for damages or repair may result in legal action.
Photo Release
Sweet Blvd. reserves the right to photograph events they design and or use photographs from your event for advertising purposes only. We always respect our client’s privacy and for this reason, your personal information will not be disclosed to third-parties. Sweet Bvld. reserves, the irrevocable and unrestricted right to use and publish photographs of my minor child for advertisement purposes only. Sweet Blvd. and his or her legal representatives and assigns are released from all claims and liability relating to said photographs.
